According to Scott Wozniak, founder and CEO of Swoz Consulting, he worked for some nice, good-hearted people who lacked fundamental leadership skills. A mentor presented him with a leadership strategy book, which piqued his interest and prompted him to return to school to obtain his master’s degree. After coaching and training around the world, he returned to Atlanta to work for a close friend’s family business – Chick-fil-A.
After working directly with the top leaders of Chick-fil-A for some time, he eventually left his full-time role to build his own consulting company. His first client was Chick-fil-A and he continues to work with them today. He has seen both leadership failures and world-class leaders up close and is passionate about sharing his knowledge to help leaders build legendary companies.
What They Offer
Swoz Consulting offers training, one-on-one coaching, organizational assessments with custom strategic plans, and even “transformation” projects to help leaders build legendary lives and organizations.
Swoz Consulting has decades of practical experience leading upgrades from inside several well-known brands. They have reflected their insights into their Customer Experience Engine – a set of systems that allow organizations to create raving fans, not just satisfied customers.
On Partnering with Journals & Ledgers
“Swoz Consulting has a lot of moving parts in our fast-growing company and knowing that Journals & Ledgers is keeping track of all the moving parts (and keeping our clients paying on time) allows us to focus on the strategic and creative stuff that we do best. We have assembled a team of specialists, and J&L serves as our financial experts.”
Advice to Entrepreneurs
If you want to serve your clients with excellence, start by learning to hire with excellence. Most entrepreneurs don't put enough time or thought into their hiring process. For example, don't just hire for previous job experience; hire for the 3 Cs: Character, Chemistry, and Competence.
- Scott W., Founder and CEO of Swoz Consulting